Thank you for choosing our services! To make sure everyone has a smooth experience, here’s what you need to know about our sessions:

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1. Online Sessions Only

• All sessions are held online only via Zoom or Google meet.

• Please make sure you have a stable internet connection and a working device for your session.

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2. Booking, Payment  & Attendance

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• Sessions must be paid in full at the time of the booking. 

• Your session is only confirmed once payment has been received.

• Please join your session on time so you get the full experience. Late arrivals may shorten the session, as we can’t extend the scheduled time.

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3. Cancellations & Rescheduling

• Sessions are non-refundable, so please only book when you are ready to attend.

• If you need to reschedule, let us know at least 2 days advance. We’ll do our best to accommodate your new time, subject to availability.

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4. Technical Issues

• If something goes wrong on our side and we can’t run your session, we’ll happily reschedule at no extra cost.

• We’re not able to offer refunds for missed sessions or issues on the client’s side (like internet problems).

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5. Confidentiality

• Everything you share in your session stays private.

• We will never share your personal information or session content without your permission (unless required by law).

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Refund Policy

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We want every session to be valuable for you, which is why we have a clear and simple policy:

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• All sessions are non-refundable.

• We cannot issue refunds for missed or canceled sessions.

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By booking a session, you acknowledge and accept this non-refundable policy.

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